Shipping costsShipping costs

I try to group my orders to reduce carbon dioxide emissions(CO2).

HÉVÉA uses only 100% recyclable packaging material for the shipping of its products.

  • 100% biodegradable loose fill
  • Production waste is always separated
  • Follows the norm ISO 14001:2004

Shipping costs

Free shipping on fast mode for orders over 60€ to metropolitan France and peninsular Spain.

For orders under 60€, charges will be calculated on your order form depending on the weight and the country of destination.

Terms and conditions

Delivery

Saver, 1 to 3 weeks (only for small orders)

Colissimo, against signature

  • 4 to 8 working days
  • Distribute by the post service of your country
  • Only available in metropolitan France
logo Colissimo

Relais colis, against signature

  • 4 to 8 working days
  • Delivered to the pick-up point of your choice
  • Only available in metropolitan France
logo Relais colis

Fast, 2 to 5 working days, against signature

Express European Union, 1 to 2 working days, against signature

Express Rest of the World, 1 to 5 working days, against signature

From 10 Kg: delivery by carrier.

Delivery times

Delivery may sometimes be delayed in case of large volume orders or out-of-stock items; an e-mail confirmation will inform you about the average waiting time.

In case the delivery of your parcel is delayed we ask you, in order to offer you the best service, to inform us as soon as possible, we will then provide you with your tracking n° to follow the smooth shipping of your parcel.

labo-hevea.com can in no means be held responsible.

Parcels are sent upon reception of payment, card payments guarantee faster processing of your order.

Order tracking
Order tracking